Inspired by a recent post by Anand (who btw has just turned
to become an independent Learning Consultant, give him a shout out in
case you are looking for someone) where he categorizes variety of stakeholders
who want to get on the LMS bandwagon as Yell, Yum and Yes.
In my view there are three kinds a CLOs implementing or
having implemented a Learning Management System (LMS). They are the Learning
CLO, Management CLO and the Systems CLO.
The Learning CLOs
are all about learning and not so much about training. In fact they might not
even care about LMS or other systems as long as learning is taking place. They
look for social features in the LMS, they look for extending the LMS beyond managing
and measuring training days. They also might have a hard time explaining to the
CEO how they are measuring all the learning taking place in the organization.
The Management CLOs
are all about trying to be in control of learning and training in the
organization. They want roles competencies with defined learning plans for each
individual. All training must be ‘approved’ and costs down to the last penny/cent/paisa
must be booked to the right department.
Finally the Systems
CLOs want to track everything, right from the training request to smiley
sheets. They want everything automated, they want alerts for training launches,
approvals, reminders, etc. They want reports that are automated and LMS with linkages
with other enterprise systems.
No points for guessing which CLO might be the best. You need
a good blend of all, Learning, Management and Systems.
