Learn and Lead

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Showing posts with label Training Manager. Show all posts
Showing posts with label Training Manager. Show all posts

The Learning & Development Change Grid, by Don Taylor

Donald H Taylor, chairman of LPI, LSG & the Learning Technologies conference explains how Learning and Development Departments need to change their attitude to risk in order to keep pace with the rest of the business in today's modern world. He describes 4 quadrants in which L&D departments fit: Learning Leadership, Unacknowledged Prophet, Comfortable Extinction and The Training Ghetto and explains how and why all L&D departments should join the quadrant of Learning Leadership.


What Kept Training Managers Awake in 2012?


So what kept training managers awake during 2012? What challenges they have been facing? During last year I was fortunate enough to be in touch with training managers of various companies in India. While not statistically conclusive, here are some general trends I noticed from my various conversations.
  • Cost: Almost all training managers are pressurized to show some cost savings. Mostly this is resulting in passing on pressure to reduce costs on their training vendors. Cost seems to be their single biggest challenge these days.
  • Uncertain Business Environment: There’s a constant challenge in planning the training for the year. The business environment has a great deal of uncertainty. The hiring is unpredictable making it harder to plan even the induction batches. There pressure of get trained resources on projects, putting pressure on training managers to schedule training with practically no notice.
  • Training Effectiveness: Many training managers spoke about showing training effectiveness. This seems to be the biggest “ask” from training partners. How can they show effectiveness of training to their senior management?


What I didn't find in my conversations with them:
  • Elearning, Blended Learning: Perhaps I was talking to “Training Managers”, perhaps most companies I spoke with were large and already have elearning libraries, I am not sure why but I didn’t find elearning as a strategic initiative while speaking with training managers. Most want it, or have it, but it was not clear to me how it was being used as a key initiative to drive down costs in the overall learning strategy. In most cases there was no linkage between elearning available and the training plans and goals in the company, or how to blend it with classroom training.
  • Social Learning: Still too early for this. It didn’t get a mention even as a buzz word in our conversations. I am fortunate to be working on a project for a government department involving social learning where we are experimenting with using Facebook for social learning. Unfortunately this is not something I found being used in corporate customers, inspite of the LMSs and Corporate Virtual Universities.
  • Mobile Learning: It’s still at the stage of “management fad”. Most training managers don’t really care about this much, though still want to see some “proof of concept”. My guess is “mobile learning” and “social learning” are likely to take off together whenever they do.


Questions I Want To Explore In 2012


I am promising to myself to read more and blog more in 2012. Here are some of the questions I want to explore in 2012.
  • What’s changed in the learning and development industry? I will be completing 20 years in the industry and yet I feel the more things change, the more they remain the same.
  • How are the CxOs and Business Heads really viewing talent development? While most CxOs say that talent development is a key driver to the growth of their organizations, what are they really doing about it?
  • What’s keeping the training managers awake? What are the training managers’ performance drivers, their goals and the challenges they are facing.
  • What are the expectations from Social Learning? While social learning is being talked about in the learning blogger circles, are the on-ground managers in synch with it? What is their understanding and expectations from it?
  • What are the learner’s expectations from talent development interventions? While the focus is on seeking the managers’ views, what about the people who are actual recipients of the talent development interventions? What do they look for?
  • What’s the new ROI/ROE mantra? With tightening budgets, everyone wants to know the “ROI” of their training spend. ROI has been the holy grail of training, everyone is seeking it, but there are no clear cut answers to this.


Would love to hear from you on these and other things on your mind. Looking forward to your comments and conversations here.

Wishing you and your loved ones a Very Happy New Year.

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Disclaimer: The opinions expressed here are my personal opinions. Content published here is not read or approved in advance by my employers and does not necessarily reflect the views and opinions of my employers.

Creative Commons License This work by Manish Mohan is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 India License.

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