Learn and Lead

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Showing posts with label Training. Show all posts
Showing posts with label Training. Show all posts

List of HR and Training Conferences in India




Sharing with you a list of HR, Training, Learning conferences in India. Most of these are annual conferences.

Drop me a note in comments section in case I missed out a conference that you feel should be added to the list.

What's Your Tag Line?

tag line
Many years ago a recruiter connected with me. During our conversation he asked me what's my tag line. My tag line, what's that? I asked. He said, you know, like someone is a "Problem Solver", or "Deal Closer" etc. You need to have a tag line that describes you, he said to me.

The conversation got me thinking. Before that time I had never thought what was my tag line. After some thought, I chose "Enabling People" as my tag line. I like to enable people deliver better, by creating an environment that enables them to succeed, by sharing knowledge, by learning from them, by encouraging free ideas and thoughts, This could be my team, my clients, or my friends and family.

What's your tag line?

The Learning & Development Change Grid, by Don Taylor

Donald H Taylor, chairman of LPI, LSG & the Learning Technologies conference explains how Learning and Development Departments need to change their attitude to risk in order to keep pace with the rest of the business in today's modern world. He describes 4 quadrants in which L&D departments fit: Learning Leadership, Unacknowledged Prophet, Comfortable Extinction and The Training Ghetto and explains how and why all L&D departments should join the quadrant of Learning Leadership.


What Kept Training Managers Awake in 2012?


So what kept training managers awake during 2012? What challenges they have been facing? During last year I was fortunate enough to be in touch with training managers of various companies in India. While not statistically conclusive, here are some general trends I noticed from my various conversations.
  • Cost: Almost all training managers are pressurized to show some cost savings. Mostly this is resulting in passing on pressure to reduce costs on their training vendors. Cost seems to be their single biggest challenge these days.
  • Uncertain Business Environment: There’s a constant challenge in planning the training for the year. The business environment has a great deal of uncertainty. The hiring is unpredictable making it harder to plan even the induction batches. There pressure of get trained resources on projects, putting pressure on training managers to schedule training with practically no notice.
  • Training Effectiveness: Many training managers spoke about showing training effectiveness. This seems to be the biggest “ask” from training partners. How can they show effectiveness of training to their senior management?


What I didn't find in my conversations with them:
  • Elearning, Blended Learning: Perhaps I was talking to “Training Managers”, perhaps most companies I spoke with were large and already have elearning libraries, I am not sure why but I didn’t find elearning as a strategic initiative while speaking with training managers. Most want it, or have it, but it was not clear to me how it was being used as a key initiative to drive down costs in the overall learning strategy. In most cases there was no linkage between elearning available and the training plans and goals in the company, or how to blend it with classroom training.
  • Social Learning: Still too early for this. It didn’t get a mention even as a buzz word in our conversations. I am fortunate to be working on a project for a government department involving social learning where we are experimenting with using Facebook for social learning. Unfortunately this is not something I found being used in corporate customers, inspite of the LMSs and Corporate Virtual Universities.
  • Mobile Learning: It’s still at the stage of “management fad”. Most training managers don’t really care about this much, though still want to see some “proof of concept”. My guess is “mobile learning” and “social learning” are likely to take off together whenever they do.


Questions I Want To Explore In 2012


I am promising to myself to read more and blog more in 2012. Here are some of the questions I want to explore in 2012.
  • What’s changed in the learning and development industry? I will be completing 20 years in the industry and yet I feel the more things change, the more they remain the same.
  • How are the CxOs and Business Heads really viewing talent development? While most CxOs say that talent development is a key driver to the growth of their organizations, what are they really doing about it?
  • What’s keeping the training managers awake? What are the training managers’ performance drivers, their goals and the challenges they are facing.
  • What are the expectations from Social Learning? While social learning is being talked about in the learning blogger circles, are the on-ground managers in synch with it? What is their understanding and expectations from it?
  • What are the learner’s expectations from talent development interventions? While the focus is on seeking the managers’ views, what about the people who are actual recipients of the talent development interventions? What do they look for?
  • What’s the new ROI/ROE mantra? With tightening budgets, everyone wants to know the “ROI” of their training spend. ROI has been the holy grail of training, everyone is seeking it, but there are no clear cut answers to this.


Would love to hear from you on these and other things on your mind. Looking forward to your comments and conversations here.

Wishing you and your loved ones a Very Happy New Year.

Career Paths for Trainers

Someone asked a question on the career growth paths for trainers on one of our internal forums. And about the same time I came across this interesting blog post which talks about not worrying about career path and living your career story, written by Jason Seiden. It is from Dan McCarthy’s list of 20 Best Leadership Blog Posts of 2010. Just loved the way Jason explains the need to dump career paths and focus on building your career stories.

So, what could be a Trainer's career stories? While it is really for each one to decide for themselves, I can imagine some of them going like these:

  • A trainer could become a better trainer. This seems to be least favorite path of trainers but is the most crucial and can take trainers to the peak. It is also the hardest in my view. By becoming better trainers I mean really be known in the industry. Build your social network and stay in touch with your students. Continue providing them assistance post training. Be less of 'sage on stage' and more of a 'coach by the side'. Start a blog and write a book on your subject or on how to become a better trainer. Understand how people learn and create training practices that help people learn faster. Do research on the subject of training and learning. If you are in the training business, there is a great scope for better trainers who go beyond training in a class and help build learning solutions, who can do research and appropriately adapt their training strategies, or even create new ones, who can create new standards in the training industry.

  • Depending on the acumen towards operations, people management and business, trainers could move to roles like managing training, handling projects and other ops roles. Trainers could even take on sales/business roles. They could move to manage training centers, area, territory, region, zone, country. Many senior people in our organizations have been trainers at some point of their careers. All training businesses need people with good ops, sales and business management skills and acumen.

  • Trainers could become Subject Matter Experts (SMEs) for content development projects. Trainers could even start writing content, depending on the skill and interest. Trainers could become full-fledged content developers. And from there ID specialists, or take the other path of project management. From either path, trainers could move to taking on business or sales roles.


There's no dearth of career growth paths and I am sure there are many more than what I have listed above. What's really important is to figure out what's the career story we want to create for ourselves.

Progress so far - Unofficial Salary Survey 2010

It’s been a slow start to the 2010 Unofficial Salary Survey of eLearning, Content Development and Training jobs. You can now view the responses by following the Responses link.

Some highlights so far:
  • Functions that have participated are Instructional Designers (33%) and Technology/Programmers (22%), followed by Project management (17%) and Graphics and Media (11%).
  • Most participants have 10 years work experience (28%) followed by 5 and 3 years (11% each).
  • So far the survey seems to be dominated by male responders (72%).
  • Only 28% people switched jobs last year.
  • Mostly people from elearning/training vendors have participated (72%).
  • City spread is fairly even with nearly equal participation from NCR, Mumbai, Hyderabad and Chennai. Surprisingly, Bangalore has had low participation so far.


Some changes I had introduced in this year’s survey were:
  • Number of years of experience is more specific rather than a range.
  • Salary details are now a number instead of a range. This will help get better inputs about salaries.
  • Gender info can help to see if there is any gender inequality in salaries.
  • Industry info can help identify salaries in different industries.


The survey can be useful only if more people participate. Do spread the word around.

There's nothing official about this survey. The survey is not based on responses by companies but based on responses provided by you, the employee. This survey is not associated with any organization. The survey is anonymous.

This survey is for you if you are an Instructional Designer, Content Developer, Technical Writer, Project Manager, Graphics designer, Flash Programmer, Content Integrator, Tester, Editor, Trainer, Training administrator, SME, or any other role involved in elearning, content development and training delivery.

Click Unofficial eLearning Salary Survey of India 2010 to participate in the survey. I will publish the findings on my blog here sometime in August/September 2010. This year’s questionnaire attempts to find out more about you and the industry to provide a more in-depth analysis.

Help derive maximum benefit from this survey: spread the word about this survey. Email, Tweet, Facebook, Orkut, LinkedIn and Blog about this page for your friends and colleagues.

Earlier survey findings:



Unofficial Salary Survey 2010

It’s time to launch the 2010 Unofficial Salary Survey for elearning, content development and training jobs in India. There's nothing official about this survey. The survey is not based on responses by companies but based on responses provided by you, the employee. This survey is not associated with any organization. The survey is anonymous.

This survey is for you if you are an Instructional Designer, Content Developer, Technical Writer, Project Manager, Graphics designer, Flash Programmer, Content Integrator, Tester, Editor, Trainer, Training administrator, SME, or any other role involved in elearning, content development and training delivery.

Click Unofficial eLearning Salary Survey of India 2010 to participate in the survey. I will publish the findings on my blog here sometime in August/September 2010. This year’s questionnaire attempts to find out more about you and the industry to provide a more in-depth analysis.

Help derive maximum benefit from this survey: spread the word about this survey. Email, Tweet, Facebook, Orkut, LinkedIn and Blog about this page for your friends and colleagues.

Earlier survey findings:



Solve a Business Problem or Create a WBT?

I had an interesting chat conversation over the weekend with a budding instructional designer.

ID: I wanted to discuss about Instructional approaches

ID: Suppose there's a client who says " they have been using ILT that has not been successful, their mentors are not motivating enough& nw wants to change it to a WBT.......and target audience are senior &middle level managers well versed with sales, dealing with retailers etc.....

And I've to give them 2 approaches.....do u hv any ideas?

Me: why is their ILT not successful?

ID: their mentors are not motivating enough

Me: why do you believe wbt will be motivating?

ID: hmm.....It would give them the space of doing the training at their own pace and on their own

  after all they are senior managers..who might not like to be trained

  I mean not support trainings

Me: basically your instructional strategies need to remove the problems they are having with ILT

  so if the mentors/trainers are boring, the WBT has to far far more interesting and interactive

ID: Yep.....

Me: so you have the answer...

  unless i understood the question wrong

ID: and with just this information and the fact that I’ve to develop 2 approached based on level 2 interactivity.....

  I needed some ideas

  See.......ok, can you list down types of approaches......

  one can be scenario based, case study based.....

  dialogue based

Me: you should know more about the users, job profile is one, what about their other characteristics -- gender, age, race etc.

Me: also what kind of industry are they in?

ID: they are in sales industry

  all senior and middle level managers

  pharmaceuticals

Me: basically sales guys travel a lot, they don't like to attend training

  do they have PDAs etc.?

  which country are we talking about?

ID: India

Me: what access do they have to computers and Internet?

ID: broadband

Me: from home?

ID: yes

  everywhere

Me: so the company is expecting the sales guys to take training from home?

ID: anytime they are free.......

Me: they are never going to be free

ID: they are senior level and middle level managers!

Me: are you expected to solve the business problem or just create a WBT?

  my response will be different in each case

ID: just create a WBT

Me: :-)

Now I know this person is a budding, relatively junior instructional designer and probably is just doing what she has been asked to do. There was a sense of dĂ©jĂ  vu for me. I know many a times, the client appears to be very clear about what they want and wants the vendor to “just create a WBT”. Not all clients want to have a business problem discussion with the vendor. And not all instructional designers want to solve business problems. They are happy with creating a WBT and getting on with their jobs. Unfortunately that’s a lose-lose situation for both clients and instructional designers.

My advice to instructional designers is to stay focussed on solving the business problems. Sometimes creating a WBT might not be the solution, even though that’s what your company may have been contracted to do. Focusing on solving the business problem will help you add value in your interaction with the client and that will in almost all cases eventually lead to more business.

And if you are a client outsourcing a learning content creation project, my suggestion would be that you work with the vendor and collaborate on solving the business problem. There is no harm in having raking up more brains to solve your business problem. And if you are sure that WBT is indeed the answer to your business problem, then provide that information to the vendor so they can do justice to your project.

Learning Formats in 2020

Geetha Krishnan asks "what kind of learning formats will be in vogue in the year 2020, specifically with respect to corporate training?" My short response that I left as comments on his post is given below. Don’t miss out on other comments on his post from experts in the industry.

Man (as in generic human, not intended to be sexist), has forever learned from teachers, gurus. Knowledge has been passed down through ages by the teachers/gurus. The medium changed over the years. The common thread that I see is that the changing media has continued to facilitate increased access to teachers, and communication between teachers and learners. The changing media has also improved the ability to visualize content and explain things in more graphical way.

So in the next 20 years, learning formats that continue to increase the accessibility of teachers will be in order. Telepresence comes to mind. Perhaps it will develop into 3D/hologram type telepresence that will allow teachers to be more accessible to learners.

Social learning, learning 2.0, social networks, user generated content etc. to me are additional means of connecting teachers and learners. All these make more teachers accessible to more learners and these modes will continue to thrive.

3D worlds also make it easier for content to be visualized better and make learning more effective. Usage of 3D Worlds for learning should increase in the coming years.

Rapid Instructional Design with Thiagi

I came across this video of Thiagi speaking at UMBC Training Forum. This is a longish video, about an hour and 40 minutes, but thoroughly enjoyable. Thiagi is at is irreverent best as always. Definitely worth the time to go through the video fully.




Here’re some of the things he talks about in the video.

What is contextualized learning? Learning that takes place in the real world to achieve objectives with real world relevance. He gives the example of a course with a mid-term evaluation as a non-contextual learning example.

Content is irrelevant. People Google for content now and don’t go to training for content. Essential thing for Instructional Designers is to create ACTIVITIES and not content. An absolutely great example of leadership training. Must go through the video to enjoy the narration. Another great discussion on creating training on preventing sexual harassment courses in the later part of the video.

Consistency is bad. All adult learners have individual difference. So each learner has to be taught differently and to teach each learner consistently in the same manner is stupid. Each learner has to be taught differently. Trainers must be flexible (read inconsistent) while training.

Presentation skills are not the same as training skills. Presentation skills focus on the presenter. Focus should be on the audience.

Resistance is futile. What is “technology” (e.g. Second Life) to us is a way of life to the new generation. Participants today are free agent learners, they will learn on the job, on the go.

The whole baloney about need analysis and various other types of analysis in the ADDIE model is another dysfunctional area. By the time you finish analysis, content is obsolete.

Know your objective. Get your participants involved. Show respect towards your participants. Balance between content and audience.

Design training obsessively compulsively. Time to get ready for today’s session – my entire lifetime.

Tongue in cheek humour: Those who can, do it. Those who cannot, teach. Those who cannot even teach become instructional designers :-P

A four door model approach to elearning. Opening screen has four doors – Library, Playground, CafĂ© and Torture Chamber. Go through any door in any sequence and any number of times, except the Torture Chamber though which the learner can go through only twice. The Torture chamber has real life assignments, e.g. create a real proposal about a new client and get it evaluated by the sales manager. The Library is the content library that contains support articles, case studies, and job aids etc. for the course. Playground contains games that measure your mastery of technical terms and concepts learned in the Library. Cafe has open ended question, chat rooms, ask an expert, various other Web 2.0 tools to collaborate with others.

How does one do rapid elearning design for application training? Use inexpensive tools to take screen shots and add narration. Take a video of a SME coaching a learner on how to use the application. Final test is to ask the learners to use the application.

Most important leadership principle – people don’t what you ask you ask them to do, they do what you do!

eLearning and Content Development Trends for 2008


Learning Circuit’s January Big Question is about predicting trends for the year 2008. Here’s my take on what we can expect in the coming year.

Web 2.0 in Learning
Web 2.0 will be the killer buzzword for the year 2008. Everyone will want to use the technology for learning and training. Bersin report for 2008 talks about it, Brandon Hall has announced new categories of awards, and most bloggers are talking about it. I believe 2008 will continue to be the year of discovery and experimentation with Web 2.0. Web 2.0 techniques will not yet be used in formal training, but each company will have an initiative around it.

In my view, corporate intranets and extranets have been around for years and have been attempting to do what Web 2.0 is expected to do. Are Web 2.0 techniques different from corporate intranets? Will employees feel more compelled to use these as compared to corporate intranets? Will companies provide the Internet freedom culture on their corporate Web 2.0 environments? Will companies adopt open sites like Facebook, YouTube, SlideShare for allowing employees to post and share corporate content on the Internet? Or will these sites provide secure environments (inside firewalls or hosted) to the corporate world? Do we have a new business model here? Or will Web 2.0’s usage be limited to building communities by product companies?

Training managers will still be required to measure success in training days/hours per person, which will make Web 2.0 in formal training and learning environment extremely difficult to adapt for formal training. What is required is another path breaking research that can provide some return on investment figures of using Web 2.0 in learning and training. I expect more research towards this in year 2008 rather than training managers embracing Web 2.0 as a mode of formal learning.

Virtual Environments
Virtual environments will find increasing use in building communities and new product launches by technology customers. Will Second Life be used for actual training in the corporate world? I don’t believe 2008 will be the year for mass adoption of Second Life in training. There will be questions of security, access through corporate networks, and of course tracking progress in Second Life. However asynchronous virtual environments will find their way in training in a limited way. Most of these will be showcase training module as opposed to bulk of training being developed as virtual environment. There will be a conflict between rapid development and real-life imitating virtual environment training. I am also very impressed with The 3Di-Web Singularity is Near by Tony O’Driscoll. This will certainly change the way learning happens. I am not sure about its adoption in formal “training” in the next year or two.

Form Factors
The 2000-01 downturn saw a trend towards formalizing elearning as a mode of learning. There were mechanisms to justify the return on investment on elearning. As the economy improved, we moved to blended learning. Even as elearning increased, most industry reports still indicated that instructor led training led as the preferred mode of learning. In the last few years, we as a training and content development organization have seen an increase in projects developing instructor led training material. Now with the US economy showing signs of slowing down (no one actually conclusively knows which way the US economy will actually go but most reports are tilting towards “caution”, “slowing down”, “start of recession” etc.), my guess is that we will once again see an increase of elearning development.

What constitutes elearning has also changed. Most instructor led training now a days has an element of ‘e’ in them, whether it is in the form of demos or virtual images. In 2008, we should start to dump the ‘e’ and start classifying training as synchronous training and asynchronous training.

The training in 2008 will tend towards online synchronous training. We will see more of “VILT”, “online sessions”, “online conferencing” etc. The technology now has matured; online conferencing tools are easily available without significant investment option to be made by organizations.

Rapid Development and Development Models
Rapid elearning will continue to be a buzz word. PowerPoint will reclaim its position as a rapid elearning development tool. Sites like SlideShare will help PowerPoint in this endeavor.

Of course, being the buzzword, along with “collaborative development”, “self organizing groups”, “user generated content”, training managers will have harder time convincing management to spend training dollars in an already weakening economy. Most management will want to know what value instructional designers add when all content is driven by subject matter experts in user generated content mode. Instructional Designers will be required to acquire new skills for content development and interacting with SME and reinvent themselves. The development models will change to factor in collaborative development and rapid development needs.

Summary
In summary, we will see a lot more talk about Web 2.0 in learning and training. However 2008 may not be the year of adoption of Web 2.0 technologies in "formal training". Rapid development will be key and instructional designers will need to reinvent themselves and development models will evolve.

Would love to hear what you are seeing as trends within your companies or you’re your customers are implementing. Share your practical experiences.

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Disclaimer: The opinions expressed here are my personal opinions. Content published here is not read or approved in advance by my employers and does not necessarily reflect the views and opinions of my employers.

Creative Commons License This work by Manish Mohan is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 India License.

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