Learn and Lead

About continual learning and leadership

eLearning Growth Areas and Client Satisfaction

I recently was responding to journalist questions about the elearning industry. While most answers could be found in innumerable industry reports, there were two that caught my attention. I would be interested in hearing more about these.


Do you see demand for e-learning from any particular sectors in the economy?

As a vendor organization, we have seen elearning clients grow in almost all sectors. Technology has been an all time favorite and demand for technology training has been consistent across the years. Other sectors are banking and finance, retail, engineering, and education, not in any particular order. In terms of areas of training, sales training, compliance training, application training, new hire training, and online education stand out more amongst a plethora of training areas.

What I am interested in hearing about is whether there are any particular sectors or areas in which elearning is growing faster than others? Any sectors/areas that are experiencing a slowdown? Is there a report that highlights sector/area wise trends in elearning? What are you seeing as trends?


Are companies happy with the quality of e-learning contractors?

Now this one was quite interesting. What are you experiencing, as a customer and as a vendor organization?

As a customer, are you generally happy with the services provided by independent contractors and vendor organizations? What qualities do you like to see in your vendor? What kind of vendor provides you with the service levels that you find satisfactory? What are the common mistakes and pitfalls for vendors when they work with you? What do you think vendors should do to make outsourcing successful for you?

As a vendor, what are you experiencing? What are customers looking for? Are they hard to please or are you able to satisfy them with ease? What are the common mistakes and pitfalls for customers when they work with you? What do you think customers should do to make outsourcing successful?

It would be interesting to see responses.

Instructional Design - If, When and How Much?

Learning Circuit's big question for Feb 2008 Instructional Design - If, When and How Much? seems relevant to the ongoing discussion we've been having in my blog.

Starting with Death of the Instructional Designer and continuing in Instructional Designer Competencies.

There are many related questions asked in Learning Circuit's big question and it will be interesting to see responses to those.

Dump the Drone - Cathy Moore

I would like to thank Cathy Moore for making Dump the Drone available on Slideshare. Many of the concepts are drilled into training programs at our organization but I just love the way she presents these ideas. Absolutetly great!!!

Deliver a Presentation like Steve Jobs

Communications coach Carmine Gallo breaks down the ace presenter's latest Macworld keynote. The result? A 10-part framework you can use to wow your own audience. Many of these principles could actually apply in creating an elearning course :-).

Carmine Gallo, a business communications coach and Emmy-Award winning former TV journalist, is the author of Fire Them Up! and 10 Simple Secrets of the World's Greatest Business Communicators. He writes his communications column every week.

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Disclaimer: The opinions expressed here are my personal opinions. Content published here is not read or approved in advance by my employers and does not necessarily reflect the views and opinions of my employers.

Creative Commons License This work by Manish Mohan is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.5 India License.

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